Privacy Policy

Information Collection and Use

We collect information primarily to provide effective digital marketing services and improve our client experience.

Client Business Data: To deliver services like Local SEO, Social Media Content Creation, and Reputation Management, we require access to sensitive business data, including website credentials, Google Business Profile access, social media logins, and analytics data. This data is strictly used for the execution of agreed-upon services and is secured using enterprise-grade security measures.
Personal Contact Information: We collect names, email addresses (e.g., Trackbar.media304@gmail.com), and phone numbers (e.g., 423-279-8420) for communication, billing, and lead nurturing.
Website Usage Data: We use standard analytics tools to collect non-personal data (IP address, browser type, pages visited) to understand user behavior, optimize our website, and assess the performance of our own SEO strategy.
Data Usage: We use collected data to deliver promised services, track ROI, manage billing, communicate updates (including through Email Marketing), and provide access to the TBM Client Dashboard and mobile app.

TBM is committed to protecting your business data and maintains a policy of restricted sharing.

Third-Party Vendors: We may share necessary client data with trusted third-party platforms (like the underlying provider for our Client Dashboard, or advertising platforms like Google/Meta) solely for the purpose of executing the contracted digital marketing services (e.g., PPC advertising, social posting). These vendors are contractually bound to maintain confidentiality.
Legal Compliance: We may disclose information if required by law, subpoena, or if we reasonably believe disclosure is necessary to protect our rights, prevent fraud, or comply with legal processes in Bristol, Tennessee, or other jurisdictions.
Marketing Analytics: Aggregate, non-identifiable data (e.g., overall client Organic Traffic Growth metrics) may be used for internal analysis or external marketing materials, ensuring individual client confidentiality is maintained.

We prioritize the security and integrity of your information and respect your rights over your data.

Data Security Measures: We implement robust physical, electronic, and managerial procedures to safeguard and secure the information we collect. Access to your critical digital assets is restricted to authorized TBM personnel only.
Access and Control: As a client, you maintain control over the data on your TBM Client Dashboard. You have the right to request access to the personal information we hold about you and request corrections.
Policy Updates: TBM reserves the right to update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date. We encourage clients to review this policy regularly to stay informed about how we are helping secure their online presence.